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· All new goods have a minimum 12 months guarantee. Many items sold on our site have extended guarantee’s such as 2-years parts/labour and lifetime frame. Please see individual product descriptions for full details.

· Ex-display and catalogue return items have a 6 months parts and labour guarantee.

· We operate a no-quible 30 Day Money Back guarantee including free return shipping should you decide your purchase is not suitable. All we ask is that you package the item(s) securely in the original packaging suitable for return carriage. Please contact us for a returns authorization number and collection date. We will arrange collection via courier on a date to suit you. Items under 1kg such as Boxing Gloves must be sent via 2^nd Class Royal Mail Recorded service. We will credit you back for the full postage amount. Please also contact us for a returns authorization number prior to dispatch.

· For health & safety reasons we are unable to accept returns on food supplement products.

· Should an item be received with a missing or damaged minor part we will arrange for replacement parts to be dispatched immediately. Please contact our Parts Department on 01482 212098 or email service@purefitnessandsports.co.uk

· In the unlikely event of your item being lost or damaged during transit a replacement item will be dispatched immediately. All deliveries are fully insured by our courier network.